1. How do you ship?
We only ship domestically, within the United States. All orders are shipped using either USPS Priority Mail or USPS First-Class. Which means your package will arrive within 1-3 days.
We ship using the least amount of packaging material possible. We also try to use only recyclable and compostable packing materials.
2. When do you ship?
Here’s when we deliver packages to the main post office branch in downtown Cincinnati:
- Monday – Friday ships at 6:45pm EST
- Saturday ship at 2:45pm EST
- Sunday ships Monday at 6:45pm EST
When orders are placed on Saturday (after 2:15pm EST) and any time Sunday, those orders will ship on the following Monday. Should that Monday be a Holiday, those orders from the weekend will ship out on Tuesday. Monday – Friday, if we receive an order after 6:15pm EST, the order will ship the following day.
3. How will I know my order has been shipped?
Once we ship your order, you will receive an email with your tracking number.
4. How long will it take to receive my order?
We will try to ship your order the same day, but depending on when you place the order, it may be the next day. We guarantee to ship your order in 2-3 business days. Shipping usually takes 2-3 days, depending on your distance from Cincinnati, Ohio.
You should receive your order within 2 to 7 business days from receipt of payment.